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Prime Enrollees , West Other Customer Service Problem with Paperwork |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 56 | 59 | 71 | 15 |
| CONUS MHS | 55 | 54 | 71 | 16 |
| OTHER | 50 | 50 | 67 | 17 |
| WEST | 59 | 57 | 72 | 13 |
| West Other | 55 | 50 | 67 | 11 |
| Out of Catchment West Region | 57 | 45 | 67 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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