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Prime Enrollees , West Other
Claims Processing
2004
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 83 86
CONUS MHS 81 82
OTHER 81 82
WEST 82 84
West Other 82 84
Out of Catchment West Region 80 82
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users