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Prime Enrollees , West Other Claims Processing Claims Handled Correctly |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 83 | 85 | 86 | 3 |
| CONUS MHS | 81 | 82 | 82 | 1 |
| OTHER | 81 | 84 | 82 | 0 |
| WEST | 83 | 85 | 84 | 1 |
| West Other | 85 | 88 | 84 | -1 |
| Out of Catchment West Region | 85 | 87 | 82 | -3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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