Prime Enrollees , 2004 Composite Scores, Overseas Army


Prime Enrollees , Overseas Army 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	66	86	85	56	82	54	58	66	68	86	76
ARMY	64	62	83	83	56	81	53	54	68	66	84	75
OVERSEAS	66	67	87	86	59	81	55	56	64	63	84	75
Overseas Army	61	64	84	83	58	80	53	51	67	62	80	70
121st Gen Hosp-Seoul	61	61	83	81	62	79	48	50	56	54	77	69
Heidelberg Meddac	59	62	86	85	57	74	50	48	70	70	79	62
Landstuhl Regional Medcen	65	68	85	85	55	91	58	55	65	68	84	81
Wuerzburg Meddac	59	65	85	84	57	82	58	51	70	54	80	71
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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