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Prime Enrollees , Overseas Army Claims Processing Claims Handled in a Reasonable Time |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 77 | 80 | 81 | 4 |
| ARMY | 76 | 79 | 81 | 4 |
| OVERSEAS | 71 | 81 | 79 | 8 |
| Overseas Army | 82 | 84 | 78 | -4 |
| 121st Gen Hosp-Seoul | 64 | 66 | 79 | 15 |
| Heidelberg Meddac | 81 | 87 | 72 | -10 |
| Landstuhl Regional Medcen | 80 | 89 | 84 | 4 |
| Wuerzburg Meddac | 100 | 89 | 82 | -19 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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