Prime Enrollees , 2004 Composite Scores, Overseas Navy


Prime Enrollees , Overseas Navy 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	66	86	85	56	82	54	58	66	68	86	76
NAVY	66	65	85	85	58	81	53	57	66	65	85	74
OVERSEAS	66	67	87	86	59	81	55	56	64	63	84	75
Overseas Navy	69	71	87	90	59	80	55	59	67	64	86	75
NH Guam-Agana	71	75	92	93	*******	*******	61	61	73	78	81	55
NH Okinawa	67	69	88	89	58	*******	54	60	69	59	85	65
NH Yokosuka	67	69	86	92	60	*******	53	60	67	57	82	78
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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