Prime Enrollees , 2004 Composite Scores, Overseas Other


Prime Enrollees , Overseas Other 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	66	86	85	56	82	54	58	66	68	86	76
OTHER	64	73	89	87	54	81	56	63	66	69	87	76
OVERSEAS	66	67	87	86	59	81	55	56	64	63	84	75
Overseas Other	68	71	92	90	55	79	55	64	64	59	86	75
Out of Catchment OCONUS Region	69	71	90	89	56	77	58	65	67	59	85	73
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users