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Prime Enrollees , Overseas Other Customer Service 2004 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 55 | 61 | 71 |
| CONUS MHS | 49 | 49 | 71 |
| OTHER | 46 | 47 | 67 |
| OVERSEAS | 51 | 53 | 73 |
| Overseas Other | 41 | 57 | 67 |
| Out of Catchment OCONUS Region | 42 | 60 | 65 |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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