Prime Enrollees , 2004 Composite Scores, North Army


Prime Enrollees , North Army 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	66	86	85	56	82	54	58	66	68	86	76
ARMY	64	62	83	83	56	81	53	54	68	66	84	75
NORTH	63	64	85	84	52	78	50	57	68	67	86	74
North Army	62	61	81	82	52	78	48	52	69	67	85	77
Blanchfield ACH	63	61	81	82	50	80	53	55	69	71	83	72
Dewitt ACH	60	61	82	84	54	73	47	53	72	63	90	83
Guthrie AHC	64	63	84	86	56	70	47	49	67	71	82	72
Ireland ACH	72	71	89	88	50	81	48	64	70	75	87	74
Keller ACH	68	68	93	91	47	76	48	63	69	82	86	74
Kimbrough Amb Car Cen-Ft Meade	59	59	81	80	49	76	44	49	65	60	86	81
McDonald ACH	64	54	81	85	47	81	45	50	68	72	82	85
Walter Reed AMC	62	60	84	86	50	76	51	56	73	66	91	85
Womack AMC	58	60	77	76	52	80	52	48	67	63	81	78
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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