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Prime Enrollees , North Army
Customer Service

  2002 2003 2004 TREND*
Benchmark 57 58 62 5
CONUS MHS 51 53 56 5
ARMY 52 54 56 4
NORTH 46 48 52 6
North Army 48 49 52 4
Blanchfield ACH 52 45 50 -3
Dewitt ACH 46 46 54 8
Guthrie AHC 51 57 56 5
Ireland ACH 54 49 50 -5
Keller ACH 40 47 47 7
Kimbrough Amb Car Cen-Ft Meade 44 54 49 5
McDonald ACH 50 44 47 -3
Walter Reed AMC 35 50 50 15
Womack AMC 49 50 52 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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