Prime Enrollees , 2004 Composite Scores, North Navy


Prime Enrollees , North Navy 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	66	86	85	56	82	54	58	66	68	86	76
NAVY	66	65	85	85	58	81	53	57	66	65	85	74
NORTH	63	64	85	84	52	78	50	57	68	67	86	74
North Navy	63	62	85	84	55	79	50	58	70	64	84	70
NH Camp Lejeune	61	60	79	81	60	79	51	57	71	62	74	62
NH Cherry Point	60	65	85	83	49	67	51	61	65	65	86	72
NH Great Lakes	69	73	89	90	51	79	51	66	78	64	83	72
NMC Portsmouth	61	58	85	82	57	85	49	54	68	59	86	70
NMCL Annapolis	63	67	87	92	*******	*******	45	60	69	75	87	76
NMCL Quantico	60	61	81	84	52	71	45	56	63	67	83	77
NNMC Bethesda	67	67	88	89	53	84	54	64	73	75	89	74
Naval Health Care New England	68	71	85	88	55	76	49	61	65	69	89	74
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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