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Prime Enrollees , North Navy Customer Service Problem with Paperwork |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 56 | 59 | 71 | 15 |
| CONUS MHS | 55 | 54 | 71 | 16 |
| NAVY | 57 | 56 | 71 | 14 |
| NORTH | 49 | 51 | 67 | 19 |
| North Navy | 50 | 52 | 67 | 18 |
| NH Camp Lejeune | 53 | 57 | 69 | 16 |
| NH Cherry Point | 59 | 73 | 62 | 3 |
| NH Great Lakes | 44 | 41 | 65 | 21 |
| NMC Portsmouth | 50 | 48 | 71 | 21 |
| NMCL Annapolis | *** | *** | *** | *** |
| NMCL Quantico | 50 | 55 | 72 | 22 |
| NNMC Bethesda | 50 | 49 | 69 | 19 |
| Naval Health Care New England | 53 | 56 | 72 | 18 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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