Return to Main Page        Help
Prime Enrollees , North Air Force
2004 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Smoking
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Smoking Cessation
Benchmark 74 75 91 89 62 85 58 71 73 73 87 80
CONUS MHS 65 66 86 85 56 82 54 58 66 68 86 76
AIR FORCE 68 65 87 85 58 83 56 58 63 69 87 80
NORTH 63 64 85 84 52 78 50 57 68 67 86 74
North Air Force 65 62 85 84 54 77 51 57 66 70 88 81
1st Med Grp-Langley 65 59 88 85 55 89 51 55 63 71 85 86
305th Med Grp-McGuire 62 57 87 86 53 68 42 54 66 69 88 82
375th Med Grp-Scott 64 63 86 85 48 79 50 53 64 67 88 88
436th Med Grp-Dover 70 66 90 87 60 85 54 58 69 68 90 77
4th Med Grp-Seymour Johnson 66 56 80 83 52 79 50 57 68 71 87 79
66th Med Grp-Hanscom 66 68 90 89 51 78 46 59 59 70 89 79
74th Med Grp-Wright-Patterson 69 68 87 83 53 73 56 62 59 66 90 79
89th Med Grp-Andrews 67 61 85 85 56 67 53 54 74 65 90 74
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users