Enrollees with Military PCM , Courteous and Helpful Office Staff, All Regions


Enrollees with Military PCM , All Regions Courteous and Helpful Office Staff 2004
	Courteous and Respectful	Helpful
Benchmark	93	88
CONUS MHS	89	81
ARMY	87	78
NAVY	89	81
AIR FORCE	91	83
OTHER	93	85
NORTH	88	80
North Army	86	76
North Navy	89	80
North Air Force	89	82
North Other	93	89
SOUTH	90	81
South Army	87	79
South Navy	90	84
South Air Force	91	83
South Other	93	80
WEST	90	81
West Army	88	78
West Navy	89	80
West Air Force	91	83
West Other	94	85
OVERSEAS	91	82
Overseas Army	89	79
Overseas Navy	91	82
Overseas Air Force	92	85
Overseas Other	93	89
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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