Enrollees with Military PCM , How Well Doctors Communicate , All Regions


Enrollees with Military PCM , All Regions How Well Doctors Communicate 2004
	Listens Carefully	Explains so You can Understand	Shows Respect	Spends Time with You
Benchmark	89	93	91	83
CONUS MHS	83	90	86	79
ARMY	82	89	84	77
NAVY	84	90	87	80
AIR FORCE	84	90	87	79
OTHER	88	94	91	86
NORTH	82	90	85	78
North Army	80	87	83	75
North Navy	82	90	86	79
North Air Force	84	90	86	78
North Other	90	96	92	88
SOUTH	84	90	87	80
South Army	84	89	86	78
South Navy	85	92	87	83
South Air Force	84	90	86	79
South Other	84	92	89	83
WEST	84	90	87	79
West Army	82	89	84	77
West Navy	84	89	86	78
West Air Force	84	91	88	80
West Other	88	94	91	86
OVERSEAS	85	91	87	81
Overseas Army	82	89	86	78
Overseas Navy	89	94	89	88
Overseas Air Force	85	91	87	80
Overseas Other	88	94	88	88
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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