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Enrollees with Military PCM , All Regions
How Well Doctors Communicate

Spends Time with You
  2002 2003 2004 TREND
Benchmark 82 83 83 1
CONUS MHS 80 79 79 -1
ARMY 78 77 77 -1
NAVY 80 82 80 0
AIR FORCE 81 80 79 -1
OTHER 88 82 86 -3
NORTH 80 78 78 -1
North Army 77 74 75 -2
North Navy 80 80 79 -1
North Air Force 79 79 78 -1
North Other 90 81 88 -2
SOUTH 79 79 80 0
South Army 77 77 78 1
South Navy 80 82 83 3
South Air Force 80 79 79 -1
South Other 89 77 83 -6
WEST 80 81 79 -1
West Army 79 79 77 -2
West Navy 79 83 78 -1
West Air Force 81 81 80 -1
West Other 85 87 86 1
OVERSEAS 83 81 81 -1
Overseas Army 79 79 78 -1
Overseas Navy 83 81 88 5
Overseas Air Force 86 82 80 -6
Overseas Other 92 93 88 -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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