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Enrollees with Military PCM , All Regions Claims Processing 2004 |
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| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 83 | 86 |
| CONUS MHS | 80 | 81 |
| ARMY | 80 | 81 |
| NAVY | 80 | 80 |
| AIR FORCE | 82 | 84 |
| OTHER | 76 | 76 |
| NORTH | 78 | 77 |
| North Army | 78 | 78 |
| North Navy | 79 | 77 |
| North Air Force | 77 | 77 |
| North Other | 77 | 76 |
| SOUTH | 82 | 83 |
| South Army | 81 | 82 |
| South Navy | 81 | 80 |
| South Air Force | 83 | 86 |
| South Other | 79 | 81 |
| WEST | 81 | 82 |
| West Army | 83 | 82 |
| West Navy | 79 | 84 |
| West Air Force | 83 | 84 |
| West Other | 70 | 71 |
| OVERSEAS | 78 | 82 |
| Overseas Army | 78 | 82 |
| Overseas Navy | 80 | 79 |
| Overseas Air Force | 80 | 85 |
| Overseas Other | 73 | 84 |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||