 |
 |
|||
|
Enrollees with Military PCM , North Other Customer Service Problem with Paperwork |
||||
| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 56 | 59 | 71 | 15 |
| CONUS MHS | 55 | 54 | 71 | 15 |
| OTHER | 50 | 47 | 63 | 13 |
| NORTH | 51 | 51 | 67 | 16 |
| North Other | 47 | 40 | 57 | 10 |
| Out of Catchment North Region | 46 | 37 | 54 | 8 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||