Enrollees with Military PCM , 2004 Composite Scores, South Army


Enrollees with Military PCM , South Army 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	64	85	85	56	80	53	56	65	67	86	76
ARMY	63	62	82	83	56	80	52	53	68	65	84	75
SOUTH	67	65	86	85	59	82	56	58	64	67	86	76
South Army	66	63	83	84	60	82	55	56	67	66	84	74
Bayne-Jones ACH	65	68	80	88	62	86	55	55	70	72	81	73
Brooke AMC	70	62	81	86	57	88	65	63	66	67	91	81
Darnall ACH	67	66	89	86	66	79	60	56	61	69	82	71
Eisenhower AMC	65	60	84	86	59	82	54	58	66	63	85	80
Fox AHC	74	76	90	88	63	85	59	64	68	66	88	74
Lyster ACH	64	69	84	84	52	81	53	57	68	74	88	79
Martin ACH	67	62	80	85	59	79	52	53	67	62	87	76
Moncrief ACH	71	67	85	87	66	83	57	60	72	68	87	70
Reynolds ACH	66	66	83	82	66	90	57	58	66	65	80	72
Winn ACH	56	52	72	75	46	75	43	47	72	62	81	72
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users