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Enrollees with Military PCM , South Army
How Well Doctors Communicate
2004
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 89 93 91 83
CONUS MHS 83 90 86 79
ARMY 82 89 84 77
SOUTH 84 90 87 80
South Army 84 89 86 78
Bayne-Jones ACH 87 91 90 83
Brooke AMC 84 91 87 80
Darnall ACH 87 91 89 78
Eisenhower AMC 85 92 88 81
Fox AHC 88 91 88 84
Lyster ACH 86 87 87 76
Martin ACH 85 88 88 78
Moncrief ACH 88 91 85 83
Reynolds ACH 80 87 82 79
Winn ACH 73 81 79 67
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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