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Enrollees with Military PCM , South Army Claims Processing Claims Handled Correctly |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 83 | 85 | 86 | 3 |
| CONUS MHS | 80 | 81 | 81 | 1 |
| ARMY | 81 | 81 | 81 | 0 |
| SOUTH | 83 | 84 | 83 | 0 |
| South Army | 82 | 85 | 82 | 0 |
| Bayne-Jones ACH | 91 | 90 | 87 | -4 |
| Brooke AMC | 74 | 84 | 86 | 12 |
| Darnall ACH | 86 | 92 | 77 | -9 |
| Eisenhower AMC | 81 | 76 | 84 | 3 |
| Fox AHC | 83 | 78 | 87 | 4 |
| Lyster ACH | 74 | 75 | 80 | 7 |
| Martin ACH | 83 | 82 | 75 | -7 |
| Moncrief ACH | 87 | 86 | 87 | 0 |
| Reynolds ACH | 83 | 98 | 97 | 14 |
| Winn ACH | 79 | 71 | 77 | -1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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