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Enrollees with Military PCM , South Navy
How Well Doctors Communicate
2004
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 89 93 91 83
CONUS MHS 83 90 86 79
NAVY 84 90 87 80
SOUTH 84 90 87 80
South Navy 85 92 87 83
NH Beaufort 85 91 87 80
NH Charleston 87 94 89 85
NH Corpus Christi 83 93 86 79
NH Jacksonville 87 91 88 85
NH Pensacola 83 91 85 83
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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