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Enrollees with Military PCM , South Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 77 | 78 | 80 | 3 |
| NAVY | 73 | 76 | 80 | 7 |
| SOUTH | 78 | 81 | 82 | 3 |
| South Navy | 76 | 79 | 81 | 6 |
| NH Beaufort | 75 | 77 | 85 | 10 |
| NH Charleston | 85 | 89 | 77 | -8 |
| NH Corpus Christi | 79 | 83 | 82 | 2 |
| NH Jacksonville | 70 | 79 | 86 | 16 |
| NH Pensacola | 77 | 81 | 79 | 2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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