Enrollees with Military PCM , 2004 Composite Scores, South Air Force


Enrollees with Military PCM , South Air Force 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	64	85	85	56	80	53	56	65	67	86	76
AIR FORCE	67	65	87	85	58	83	56	57	63	69	87	80
SOUTH	67	65	86	85	59	82	56	58	64	67	86	76
South Air Force	68	65	87	85	59	84	57	57	62	68	87	79
12th Med Grp-Randolph	72	67	88	88	60	81	64	67	67	73	89	79
16th Med Grp-Hurlburt Field	66	64	88	83	53	76	54	56	57	72	85	80
17th Med Grp-Goodfellow	62	61	78	80	59	93	53	41	58	65	85	84
20th Med Grp-Shaw	68	69	84	86	70	89	54	57	63	70	89	83
2nd Med Grp-Barksdale	68	61	88	83	57	91	55	54	55	64	85	76
314th Med Grp-Little Rock	70	67	89	87	63	91	63	60	64	74	90	80
325th Med Grp-Tyndall	72	65	85	82	62	88	61	59	54	68	87	77
42nd Med Grp-Maxwell	68	63	87	85	64	79	52	57	73	67	91	75
45th Med Grp-Patrick	67	66	89	85	58	83	57	61	66	65	91	83
59th Med Wing-Lackland	63	54	83	82	52	*******	54	54	58	69	90	83
6th Med Grp-MacDill	64	67	88	85	54	82	58	57	67	62	89	76
72nd Med Grp-Tinker	70	70	87	84	63	93	61	56	61	65	87	79
78th Med Grp-Robins	67	63	85	84	60	83	50	57	67	71	86	85
7th Med Grp-Dyess	67	62	86	87	62	84	56	57	50	79	85	78
81st Med Grp-Keesler	68	69	89	85	59	73	57	62	74	72	84	72
82nd Med Grp-Sheppard	60	60	83	80	60	86	55	50	59	65	88	71
96th Med Grp-Eglin	70	67	90	85	58	83	60	60	66	75	85	82
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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