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Enrollees with Military PCM , South Air Force Courteous and Helpful Office Staff Helpful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 87 | 88 | 88 | 1 |
| CONUS MHS | 82 | 82 | 81 | -2 |
| AIR FORCE | 84 | 84 | 83 | -2 |
| SOUTH | 82 | 82 | 81 | -1 |
| South Air Force | 84 | 83 | 83 | -1 |
| 12th Med Grp-Randolph | 82 | 83 | 84 | 2 |
| 16th Med Grp-Hurlburt Field | 88 | 84 | 83 | -4 |
| 17th Med Grp-Goodfellow | 82 | 85 | 71 | -12 |
| 20th Med Grp-Shaw | 80 | 84 | 79 | -1 |
| 2nd Med Grp-Barksdale | 83 | 84 | 85 | 2 |
| 314th Med Grp-Little Rock | 88 | 85 | 85 | -3 |
| 325th Med Grp-Tyndall | 85 | 87 | 80 | -5 |
| 42nd Med Grp-Maxwell | 84 | 84 | 84 | 0 |
| 45th Med Grp-Patrick | 85 | 85 | 85 | -1 |
| 59th Med Wing-Lackland | 86 | 86 | 80 | -6 |
| 6th Med Grp-MacDill | 82 | 82 | 82 | 1 |
| 72nd Med Grp-Tinker | 80 | 88 | 83 | 4 |
| 78th Med Grp-Robins | 84 | 83 | 80 | -3 |
| 7th Med Grp-Dyess | 91 | 85 | 80 | -11 |
| 81st Med Grp-Keesler | 86 | 83 | 86 | 0 |
| 82nd Med Grp-Sheppard | 83 | 73 | 78 | -6 |
| 96th Med Grp-Eglin | 82 | 79 | 85 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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