Enrollees with Military PCM , Claims Processing , South Air Force


Enrollees with Military PCM , South Air Force Claims Processing Claims Handled in a Reasonable Time
	2002	2003	2004	TREND
Benchmark	79	81	83	4
CONUS MHS	77	78	80	3
AIR FORCE	78	80	82	4
SOUTH	78	81	82	3
South Air Force	81	81	83	2
12th Med Grp-Randolph	81	84	81	-1
16th Med Grp-Hurlburt Field	84	73	75	-9
17th Med Grp-Goodfellow	87	86	90	3
20th Med Grp-Shaw	83	75	89	7
2nd Med Grp-Barksdale	78	78	91	13
314th Med Grp-Little Rock	81	84	90	9
325th Med Grp-Tyndall	81	83	87	6
42nd Med Grp-Maxwell	78	82	80	2
45th Med Grp-Patrick	79	88	83	4
59th Med Wing-Lackland	89	*******	75	-14
6th Med Grp-MacDill	76	90	80	4
72nd Med Grp-Tinker	72	82	94	22
78th Med Grp-Robins	77	82	82	5
7th Med Grp-Dyess	84	82	84	0
81st Med Grp-Keesler	92	88	70	-22
82nd Med Grp-Sheppard	73	86	81	7
96th Med Grp-Eglin	84	83	82	-2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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