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Enrollees with Military PCM , South Air Force
Claims Processing

Claims Handled Correctly
  2002 2003 2004 TREND
Benchmark 83 85 86 3
CONUS MHS 80 81 81 1
AIR FORCE 81 83 84 3
SOUTH 83 84 83 0
South Air Force 83 83 86 2
12th Med Grp-Randolph 79 84 81 2
16th Med Grp-Hurlburt Field 83 83 76 -8
17th Med Grp-Goodfellow 89 86 96 7
20th Med Grp-Shaw 82 75 89 7
2nd Med Grp-Barksdale 79 81 91 12
314th Med Grp-Little Rock 85 89 93 8
325th Med Grp-Tyndall 88 88 90 2
42nd Med Grp-Maxwell 82 81 78 -5
45th Med Grp-Patrick 82 90 83 0
59th Med Wing-Lackland 81 *** *** ***
6th Med Grp-MacDill 79 90 83 3
72nd Med Grp-Tinker 80 83 92 12
78th Med Grp-Robins 83 79 84 1
7th Med Grp-Dyess 89 82 84 -5
81st Med Grp-Keesler 89 81 77 -13
82nd Med Grp-Sheppard 81 84 92 11
96th Med Grp-Eglin 86 81 85 -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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