Enrollees with Military PCM , 2004 Composite Scores, South Other


Enrollees with Military PCM , South Other 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	64	85	85	56	80	53	56	65	67	86	76
OTHER	65	74	89	90	49	76	49	62	64	65	90	70
SOUTH	67	65	86	85	59	82	56	58	64	67	86	76
South Other	64	72	86	87	53	80	55	63	56	63	92	71
Out of Catchment South Region	63	69	84	86	55	78	55	63	57	70	92	71
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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