Enrollees with Military PCM , Customer Service , South Other


Enrollees with Military PCM , South Other Customer Service Problem with Paperwork
	2002	2003	2004	TREND*
Benchmark	56	59	71	15
CONUS MHS	55	54	71	15
OTHER	50	47	63	13
SOUTH	56	55	74	18
South Other	45	59	77	32
Out of Catchment South Region	45	51	79	33
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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