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Enrollees with Military PCM , West Army How Well Doctors Communicate Listens Carefully |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 89 | 89 | 89 | 1 |
| CONUS MHS | 84 | 84 | 83 | -1 |
| ARMY | 83 | 82 | 82 | -1 |
| WEST | 85 | 85 | 84 | -1 |
| West Army | 83 | 83 | 82 | -1 |
| Bassett ACH | 80 | 86 | 82 | 3 |
| Evans ACH | 82 | 80 | 86 | 4 |
| Irwin ACH | 81 | 80 | 74 | -7 |
| L. Wood ACH | 88 | 81 | 82 | -7 |
| Madigan AMC | 84 | 83 | 82 | -2 |
| Munson AHC | 90 | 88 | 86 | -4 |
| R W Bliss AHC | 80 | 83 | 80 | 0 |
| Tripler AMC | 85 | 82 | 84 | -1 |
| Weed ACH | 81 | 83 | 85 | 4 |
| William Beaumont AMC | 79 | 87 | 80 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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