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Enrollees with Military PCM , West Army
How Well Doctors Communicate

Explains so You can Understand
  2002 2003 2004 TREND
Benchmark 92 93 93 1
CONUS MHS 90 90 90 0
ARMY 89 88 89 -1
WEST 91 91 90 -1
West Army 89 88 89 0
Bassett ACH 90 92 87 -3
Evans ACH 89 88 93 5
Irwin ACH 88 89 82 -6
L. Wood ACH 95 86 90 -5
Madigan AMC 90 87 90 0
Munson AHC 94 92 89 -5
R W Bliss AHC 89 90 91 2
Tripler AMC 90 88 89 -1
Weed ACH 90 91 90 1
William Beaumont AMC 84 88 89 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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