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Enrollees with Military PCM , West Army Customer Service |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 57 | 58 | 62 | 5 |
| CONUS MHS | 52 | 53 | 56 | 4 |
| ARMY | 52 | 53 | 56 | 3 |
| WEST | 55 | 57 | 57 | 2 |
| West Army | 54 | 56 | 56 | 2 |
| Bassett ACH | 57 | *** | 55 | -1 |
| Evans ACH | 49 | 51 | 60 | 10 |
| Irwin ACH | 53 | 48 | 51 | -2 |
| L. Wood ACH | 59 | 59 | 55 | -4 |
| Madigan AMC | 53 | 56 | 57 | 5 |
| Munson AHC | 58 | 54 | 56 | -3 |
| R W Bliss AHC | 59 | 57 | 55 | -4 |
| Tripler AMC | 50 | 60 | 51 | 1 |
| Weed ACH | 64 | 66 | 53 | -11 |
| William Beaumont AMC | 53 | 57 | 54 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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