 |
 |
|||
|
Enrollees with Military PCM , West Army Claims Processing Claims Handled in a Reasonable Time |
||||
| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 77 | 78 | 80 | 3 |
| ARMY | 76 | 79 | 80 | 4 |
| WEST | 79 | 81 | 81 | 1 |
| West Army | 79 | 79 | 83 | 4 |
| Bassett ACH | 80 | 78 | 71 | -9 |
| Evans ACH | 69 | 66 | 87 | 18 |
| Irwin ACH | 79 | 72 | 79 | -1 |
| L. Wood ACH | 70 | 77 | 85 | 15 |
| Madigan AMC | 86 | 88 | 88 | 2 |
| Munson AHC | 71 | 73 | 77 | 6 |
| R W Bliss AHC | 86 | 84 | 85 | -1 |
| Tripler AMC | 86 | 85 | 83 | -3 |
| Weed ACH | 82 | 81 | 81 | 0 |
| William Beaumont AMC | *** | 92 | 82 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||