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Enrollees with Military PCM , West Navy Courteous and Helpful Office Staff Courteous and Respectful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 93 | 93 | 93 | 0 |
| CONUS MHS | 90 | 90 | 89 | -1 |
| NAVY | 91 | 90 | 89 | -2 |
| WEST | 91 | 91 | 90 | -1 |
| West Navy | 91 | 89 | 89 | -2 |
| NH Bremerton | 95 | 90 | 96 | 0 |
| NH Camp Pendleton | 89 | 92 | 91 | 2 |
| NH LeMoore | 95 | 92 | 92 | -3 |
| NH Oak Harbor | 93 | 91 | 94 | 0 |
| NH Twentynine Palms | 97 | 92 | 83 | -13 |
| NMC San Diego | 90 | 85 | 85 | -5 |
| NMCL Pearl Harbor | 93 | 91 | 92 | -1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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