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Enrollees with Military PCM , West Navy Customer Service Problem with Paperwork |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 56 | 59 | 71 | 15 |
| CONUS MHS | 55 | 54 | 71 | 15 |
| NAVY | 57 | 56 | 70 | 13 |
| WEST | 60 | 58 | 71 | 12 |
| West Navy | 66 | 59 | 73 | 6 |
| NH Bremerton | 61 | 68 | 68 | 7 |
| NH Camp Pendleton | 59 | 56 | 77 | 18 |
| NH LeMoore | 75 | 57 | 72 | -3 |
| NH Oak Harbor | 59 | 63 | 67 | 8 |
| NH Twentynine Palms | 66 | 54 | 65 | -1 |
| NMC San Diego | 71 | 56 | 75 | 4 |
| NMCL Pearl Harbor | 68 | 73 | 69 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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