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Enrollees with Military PCM , West Navy Claims Processing Claims Handled Correctly |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 83 | 85 | 86 | 3 |
| CONUS MHS | 80 | 81 | 81 | 1 |
| NAVY | 77 | 79 | 80 | 3 |
| WEST | 83 | 84 | 82 | -1 |
| West Navy | 80 | 84 | 84 | 5 |
| NH Bremerton | 79 | 80 | 80 | 1 |
| NH Camp Pendleton | 79 | 86 | 92 | 13 |
| NH LeMoore | 83 | 88 | 82 | -2 |
| NH Oak Harbor | 72 | 70 | 81 | 9 |
| NH Twentynine Palms | 90 | 81 | 86 | -4 |
| NMC San Diego | 75 | 85 | 81 | 5 |
| NMCL Pearl Harbor | 83 | 86 | 79 | -4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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