Enrollees with Military PCM , 2004 Composite Scores, West Air Force


Enrollees with Military PCM , West Air Force 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	64	85	85	56	80	53	56	65	67	86	76
AIR FORCE	67	65	87	85	58	83	56	57	63	69	87	80
WEST	66	64	85	85	57	81	55	56	65	67	85	77
West Air Force	68	66	87	86	58	83	57	58	63	69	87	81
10th Med Grp-USAF Academy	64	64	83	82	52	84	49	52	51	78	86	83
15th Med Grp-Hickam	69	66	88	86	59	82	60	59	57	63	90	81
21st Med Grp-Peterson	69	64	83	87	59	83	53	54	64	71	89	78
22nd Med Grp-McConnell	73	72	86	88	66	87	65	63	68	77	89	78
28th Med Grp-Ellsworth	66	59	86	85	48	68	47	58	63	68	84	68
30th Med Grp-Vandenberg	58	57	82	81	58	82	50	37	33	56	83	80
341st Med Grp-Malmstrom	75	77	92	87	*******	93	57	60	55	72	83	78
355th Med Grp-Davis Monthan	73	69	87	89	59	90	60	65	71	74	86	75
366th Med Grp-Mountain Home	66	65	87	88	69	82	54	60	73	63	84	78
377th Med Grp-Kirtland	65	65	86	87	57	83	59	58	65	66	87	83
3rd Med Grp-Elmendorf	67	68	90	86	54	73	51	65	64	74	86	87
509th Med Grp-Whiteman	69	72	88	84	71	91	63	62	67	80	91	81
55th Med Grp-Offutt	70	71	88	85	54	85	60	62	68	70	87	85
56th Med Grp-Luke	69	65	88	83	63	83	58	62	68	66	84	76
5th Med Grp-Minot	72	73	86	88	*******	94	57	56	70	62	82	73
60th Med Grp-Travis	69	61	85	85	52	82	58	56	55	69	90	85
61st Med Squad-Los Angeles	58	59	90	88	60	86	47	57	72	59	89	76
71st Med Grp-Vance	76	80	91	90	*******	92	56	71	75	72	89	82
75th Med Grp-Hill	69	70	90	86	58	82	59	62	70	72	87	87
90th Med Grp-F.E. Warren	69	70	91	89	63	81	61	61	61	65	85	77
92nd Med Grp-Fairchild	65	67	89	87	55	86	57	59	64	73	88	79
95th Med Grp-Edwards	63	62	89	86	70	88	60	64	71	74	90	86
99th Med Grp-O'Callaghan Hosp	70	62	86	86	57	83	60	58	63	73	87	90
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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