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Enrollees with Military PCM , West Air Force Courteous and Helpful Office Staff 2004 |
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| Courteous and Respectful | Helpful | |
| Benchmark | 93 | 88 |
| CONUS MHS | 89 | 81 |
| AIR FORCE | 91 | 83 |
| WEST | 90 | 81 |
| West Air Force | 91 | 83 |
| 10th Med Grp-USAF Academy | 89 | 77 |
| 15th Med Grp-Hickam | 92 | 84 |
| 21st Med Grp-Peterson | 86 | 80 |
| 22nd Med Grp-McConnell | 88 | 83 |
| 28th Med Grp-Ellsworth | 92 | 81 |
| 30th Med Grp-Vandenberg | 90 | 73 |
| 341st Med Grp-Malmstrom | 94 | 89 |
| 355th Med Grp-Davis Monthan | 90 | 84 |
| 366th Med Grp-Mountain Home | 90 | 83 |
| 377th Med Grp-Kirtland | 90 | 82 |
| 3rd Med Grp-Elmendorf | 95 | 85 |
| 509th Med Grp-Whiteman | 91 | 85 |
| 55th Med Grp-Offutt | 93 | 83 |
| 56th Med Grp-Luke | 94 | 82 |
| 5th Med Grp-Minot | 88 | 84 |
| 60th Med Grp-Travis | 90 | 80 |
| 61st Med Squad-Los Angeles | 94 | 86 |
| 71st Med Grp-Vance | 94 | 88 |
| 75th Med Grp-Hill | 93 | 87 |
| 90th Med Grp-F.E. Warren | 95 | 88 |
| 92nd Med Grp-Fairchild | 92 | 85 |
| 95th Med Grp-Edwards | 94 | 84 |
| 99th Med Grp-O'Callaghan Hosp | 90 | 82 |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||
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