Enrollees with Military PCM , Courteous and Helpful Office Staff, West Air Force


Enrollees with Military PCM , West Air Force Courteous and Helpful Office Staff Courteous and Respectful
	2002	2003	2004	TREND
Benchmark	93	93	93	0
CONUS MHS	90	90	89	-1
AIR FORCE	92	92	91	-1
WEST	91	91	90	-1
West Air Force	92	92	91	0
10th Med Grp-USAF Academy	91	92	89	-1
15th Med Grp-Hickam	95	93	92	-3
21st Med Grp-Peterson	*******	*******	86	*******
22nd Med Grp-McConnell	96	96	88	-7
28th Med Grp-Ellsworth	92	95	92	0
30th Med Grp-Vandenberg	91	94	90	-1
341st Med Grp-Malmstrom	92	93	94	3
355th Med Grp-Davis Monthan	94	92	90	-3
366th Med Grp-Mountain Home	91	92	90	-1
377th Med Grp-Kirtland	92	89	90	-3
3rd Med Grp-Elmendorf	91	92	95	4
509th Med Grp-Whiteman	97	98	91	-7
55th Med Grp-Offutt	89	94	93	4
56th Med Grp-Luke	91	94	94	3
5th Med Grp-Minot	88	89	88	0
60th Med Grp-Travis	89	93	90	1
61st Med Squad-Los Angeles	84	93	94	10
71st Med Grp-Vance	96	94	94	-2
75th Med Grp-Hill	94	94	93	-1
90th Med Grp-F.E. Warren	91	97	95	4
92nd Med Grp-Fairchild	93	93	92	0
95th Med Grp-Edwards	97	92	94	-2
99th Med Grp-O'Callaghan Hosp	90	94	90	0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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