Enrollees with Military PCM , Courteous and Helpful Office Staff, West Air Force


Enrollees with Military PCM , West Air Force Courteous and Helpful Office Staff Helpful
	2002	2003	2004	TREND
Benchmark	87	88	88	1
CONUS MHS	82	82	81	-2
AIR FORCE	84	84	83	-2
WEST	83	85	81	-2
West Air Force	84	85	83	-2
10th Med Grp-USAF Academy	83	81	77	-6
15th Med Grp-Hickam	89	87	84	-5
21st Med Grp-Peterson	*******	*******	80	*******
22nd Med Grp-McConnell	90	91	83	-7
28th Med Grp-Ellsworth	85	91	81	-4
30th Med Grp-Vandenberg	83	88	73	-9
341st Med Grp-Malmstrom	81	82	89	8
355th Med Grp-Davis Monthan	87	87	84	-3
366th Med Grp-Mountain Home	86	87	83	-3
377th Med Grp-Kirtland	86	82	82	-4
3rd Med Grp-Elmendorf	82	85	85	3
509th Med Grp-Whiteman	90	91	85	-5
55th Med Grp-Offutt	84	86	83	-1
56th Med Grp-Luke	79	89	82	3
5th Med Grp-Minot	84	86	84	0
60th Med Grp-Travis	83	86	80	-3
61st Med Squad-Los Angeles	80	84	86	7
71st Med Grp-Vance	89	89	88	-2
75th Med Grp-Hill	87	87	87	0
90th Med Grp-F.E. Warren	82	91	88	6
92nd Med Grp-Fairchild	87	88	85	-2
95th Med Grp-Edwards	91	87	84	-7
99th Med Grp-O'Callaghan Hosp	84	89	82	-2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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