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Enrollees with Military PCM , West Air Force
How Well Doctors Communicate

Explains so You can Understand
  2002 2003 2004 TREND
Benchmark 92 93 93 1
CONUS MHS 90 90 90 0
AIR FORCE 91 92 90 -1
WEST 91 91 90 -1
West Air Force 92 92 91 -1
10th Med Grp-USAF Academy 92 92 88 -4
15th Med Grp-Hickam 95 92 92 -4
21st Med Grp-Peterson *** *** 93 ***
22nd Med Grp-McConnell 92 95 91 -1
28th Med Grp-Ellsworth 95 96 91 -4
30th Med Grp-Vandenberg 90 97 90 0
341st Med Grp-Malmstrom 92 90 96 4
355th Med Grp-Davis Monthan 93 92 95 2
366th Med Grp-Mountain Home 95 94 95 0
377th Med Grp-Kirtland 93 94 93 0
3rd Med Grp-Elmendorf 94 92 89 -4
509th Med Grp-Whiteman 91 97 90 0
55th Med Grp-Offutt 91 93 92 1
56th Med Grp-Luke 84 92 88 4
5th Med Grp-Minot 93 91 93 1
60th Med Grp-Travis 92 93 90 -3
61st Med Squad-Los Angeles 96 92 95 -1
71st Med Grp-Vance 96 98 91 -5
75th Med Grp-Hill 98 92 91 -7
90th Med Grp-F.E. Warren 92 94 95 2
92nd Med Grp-Fairchild 91 94 93 2
95th Med Grp-Edwards 97 92 90 -7
99th Med Grp-O'Callaghan Hosp 92 94 89 -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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