Enrollees with Military PCM , West Air Force
Claims Processing
2004
Claims Handled in a Reasonable Time
Claims Handled Correctly
Benchmark
83
86
CONUS MHS
80
81
AIR FORCE
82
84
WEST
81
82
West Air Force
83
84
10th Med Grp-USAF Academy
81
87
15th Med Grp-Hickam
78
86
21st Med Grp-Peterson
79
87
22nd Med Grp-McConnell
89
86
28th Med Grp-Ellsworth
68
69
30th Med Grp-Vandenberg
82
82
341st Med Grp-Malmstrom
95
90
355th Med Grp-Davis Monthan
89
91
366th Med Grp-Mountain Home
82
81
377th Med Grp-Kirtland
83
83
3rd Med Grp-Elmendorf
71
76
509th Med Grp-Whiteman
92
91
55th Med Grp-Offutt
83
87
56th Med Grp-Luke
78
87
5th Med Grp-Minot
87
100
60th Med Grp-Travis
82
82
61st Med Squad-Los Angeles
85
87
71st Med Grp-Vance
91
92
75th Med Grp-Hill
81
83
90th Med Grp-F.E. Warren
80
82
92nd Med Grp-Fairchild
84
88
95th Med Grp-Edwards
89
88
99th Med Grp-O'Callaghan Hosp
81
85
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Click below to view this table by other groups
Prime Enrollees
Enrollees with Military PCM
Active Duty
All Users