Enrollees with Military PCM , Claims Processing , West Air Force


Enrollees with Military PCM , West Air Force Claims Processing Claims Handled in a Reasonable Time
	2002	2003	2004	TREND
Benchmark	79	81	83	4
CONUS MHS	77	78	80	3
AIR FORCE	78	80	82	4
WEST	79	81	81	1
West Air Force	78	81	83	5
10th Med Grp-USAF Academy	84	75	81	-3
15th Med Grp-Hickam	74	77	78	3
21st Med Grp-Peterson	*******	*******	79	*******
22nd Med Grp-McConnell	89	81	89	-1
28th Med Grp-Ellsworth	79	76	68	-12
30th Med Grp-Vandenberg	86	84	82	-4
341st Med Grp-Malmstrom	70	90	95	25
355th Med Grp-Davis Monthan	79	82	89	9
366th Med Grp-Mountain Home	76	73	82	6
377th Med Grp-Kirtland	83	72	83	0
3rd Med Grp-Elmendorf	69	77	71	2
509th Med Grp-Whiteman	81	88	92	11
55th Med Grp-Offutt	66	81	83	17
56th Med Grp-Luke	83	83	78	-5
5th Med Grp-Minot	77	83	87	10
60th Med Grp-Travis	68	87	82	14
61st Med Squad-Los Angeles	68	83	85	17
71st Med Grp-Vance	70	84	91	21
75th Med Grp-Hill	78	79	81	2
90th Med Grp-F.E. Warren	68	81	80	12
92nd Med Grp-Fairchild	85	88	84	-1
95th Med Grp-Edwards	87	93	89	2
99th Med Grp-O'Callaghan Hosp	79	87	81	1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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