Enrollees with Military PCM , 2004 Composite Scores, Overseas Army


Enrollees with Military PCM , Overseas Army 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	64	85	85	56	80	53	56	65	67	86	76
ARMY	63	62	82	83	56	80	52	53	68	65	84	75
OVERSEAS	66	67	86	86	58	80	54	55	64	63	84	75
Overseas Army	60	63	84	83	57	80	53	51	67	62	80	70
121st Gen Hosp-Seoul	61	60	83	81	61	78	47	50	56	54	77	68
Heidelberg Meddac	58	61	86	85	53	74	49	48	70	69	79	64
Landstuhl Regional Medcen	64	68	86	86	56	90	58	55	66	69	85	81
Wuerzburg Meddac	58	64	83	83	57	82	58	51	67	54	80	71
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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