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Enrollees with Military PCM , Overseas Army
How Well Doctors Communicate
2004
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 89 93 91 83
CONUS MHS 83 90 86 79
ARMY 82 89 84 77
OVERSEAS 85 91 87 81
Overseas Army 82 89 86 78
121st Gen Hosp-Seoul 81 87 82 74
Heidelberg Meddac 84 89 86 81
Landstuhl Regional Medcen 82 90 89 80
Wuerzburg Meddac 81 89 86 77
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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