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Enrollees with Military PCM , Overseas Army Customer Service Problem Finding/Understanding Written Material |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 57 | 55 | 55 | -2 |
| CONUS MHS | 50 | 51 | 48 | -2 |
| ARMY | 52 | 51 | 47 | -5 |
| OVERSEAS | 49 | 53 | 51 | 1 |
| Overseas Army | 53 | 55 | 49 | -4 |
| 121st Gen Hosp-Seoul | 73 | 43 | 58 | -15 |
| Heidelberg Meddac | 42 | 61 | 47 | 5 |
| Landstuhl Regional Medcen | 43 | 56 | 48 | 5 |
| Wuerzburg Meddac | 47 | 64 | 40 | -7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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