Enrollees with Military PCM , 2004 Composite Scores, Overseas Navy


Enrollees with Military PCM , Overseas Navy 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	64	85	85	56	80	53	56	65	67	86	76
NAVY	66	64	85	85	57	80	53	57	66	65	85	73
OVERSEAS	66	67	86	86	58	80	54	55	64	63	84	75
Overseas Navy	69	70	87	90	58	79	55	59	66	64	86	76
NH Guam-Agana	70	74	92	94	*******	*******	56	57	73	*******	83	62
NH Okinawa	67	68	88	89	57	*******	53	59	68	61	85	66
NH Yokosuka	67	69	85	92	60	*******	52	59	66	55	82	79
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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