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Enrollees with Military PCM , Overseas Air Force Courteous and Helpful Office Staff Courteous and Respectful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 93 | 93 | 93 | 0 |
| CONUS MHS | 90 | 90 | 89 | -1 |
| AIR FORCE | 92 | 92 | 91 | -1 |
| OVERSEAS | 92 | 91 | 91 | -1 |
| Overseas Air Force | 94 | 94 | 92 | -2 |
| 18th Med Grp-Kadena AB | 93 | 93 | 89 | -4 |
| 35th Med Grp-Misawa | 94 | 94 | 94 | -1 |
| 374th Med Grp-Yokota AB | 93 | 94 | 96 | 3 |
| 48th Med Grp-Lakenheath | 96 | 96 | 92 | -4 |
| 51st Med Grp-Osan AB | 97 | 92 | 93 | -4 |
| 52nd Med Grp-Spangdahlem | 94 | 92 | 92 | -2 |
| 86th Med Grp-Ramstein | 93 | 96 | 92 | -1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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