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Enrollees with Military PCM , Overseas Air Force Customer Service Problem with Paperwork |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 56 | 59 | 71 | 15 |
| CONUS MHS | 55 | 54 | 71 | 15 |
| AIR FORCE | 57 | 57 | 74 | 17 |
| OVERSEAS | 61 | 64 | 72 | 12 |
| Overseas Air Force | 65 | 66 | 75 | 11 |
| 18th Med Grp-Kadena AB | 64 | *** | 71 | 7 |
| 35th Med Grp-Misawa | *** | *** | *** | *** |
| 374th Med Grp-Yokota AB | *** | *** | *** | *** |
| 48th Med Grp-Lakenheath | 65 | 64 | 75 | 10 |
| 51st Med Grp-Osan AB | 54 | 57 | 65 | 11 |
| 52nd Med Grp-Spangdahlem | 68 | 64 | 84 | 16 |
| 86th Med Grp-Ramstein | 60 | 61 | 78 | 18 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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