Enrollees with Military PCM , Claims Processing , Overseas Air Force


Enrollees with Military PCM , Overseas Air Force Claims Processing Claims Handled in a Reasonable Time
	2002	2003	2004	TREND
Benchmark	79	81	83	4
CONUS MHS	77	78	80	3
AIR FORCE	78	80	82	4
OVERSEAS	71	80	78	8
Overseas Air Force	70	74	80	10
18th Med Grp-Kadena AB	*******	*******	*******	*******
35th Med Grp-Misawa	*******	*******	*******	*******
374th Med Grp-Yokota AB	*******	*******	*******	*******
48th Med Grp-Lakenheath	68	71	*******	*******
51st Med Grp-Osan AB	*******	*******	*******	*******
52nd Med Grp-Spangdahlem	73	77	80	8
86th Med Grp-Ramstein	75	72	76	1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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